Terms & Conditions
A legal disclaimer
The information provided by CTBS Services LLC (“Company”, “we”, “our”, or “us”) on this website and in any associated materials is for general informational and service purposes only. All services are offered as administrative support, and we do not provide legal, tax, financial, or professional advice unless explicitly stated in writing.
By using this website or purchasing our services, you acknowledge and agree that CTBS Services LLC shall not be held liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, our services or the content provided.
We make no guarantees regarding outcomes, timelines, or results and reserve the right to refuse service to anyone for any reason. All information is provided “as is” without warranty of any kind, express or implied.
For questions or concerns about your specific situation, you should consult with a qualified professional in the relevant field.
Terms & Conditions - the basics
1. Acceptance of Terms
By accessing this website or hiring CTBS Services LLC for virtual assistant or administrative services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services
CTBS Services LLC provides virtual assistant, administrative support, and general business services. Specific services are outlined on our website or service agreement. We do not offer legal, tax, or financial advice unless explicitly stated.
3. Client Responsibilities
Clients must provide clear instructions, deadlines, and any required materials. CTBS Services LLC is not responsible for delays or errors caused by incomplete, inaccurate, or untimely information from the client.
4. Payment Terms
Payment is due upfront or as outlined in your service agreement. We reserve the right to pause work on unpaid invoices. Accepted payment methods will be listed in your invoice or onboarding documents.
5. Refunds & Cancellations
Refunds are not provided for services already rendered. Retainer clients may cancel with 14 days’ notice. One-time project clients may cancel before work begins but may be charged a cancellation fee.
6. Confidentiality
We take confidentiality seriously. All client information will be treated as private and will not be shared without written permission unless required by law.
7. Limitation of Liability
CTBS Services LLC is not liable for any damages arising from the use of our services or your inability to use them. All services are provided “as is” without warranty of any kind.
8. Intellectual Property
All materials provided by CTBS Services LLC remain our intellectual property unless transferred in writing. Clients may not reproduce, sell, or use our materials outside the scope of the agreed-upon service.
9. Modifications
We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes are posted indicates your acceptance of the new terms.
10. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions.